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About the role Respond to service requests within agreed SLA arrangements, professionally and with empathy. Responsible for pro-actively referring to advisers any missing requirements Case management of incoming queries as required Liaising with multiple internal departments to ensure resolution of queries within the agreed SLAs, escalations where appropriate. The person in this role will maintain
About the role Respond to service requests within agreed SLA arrangements, professionally and with empathy. Responsible for pro-actively referring to advisers any missing requirements Case management of incoming queries as required Liaising with multiple internal departments to ensure resolution of queries within the agreed SLAs, escalations where appropriate. The person in this role will maintain
Mercer names platform provider for direct super investments
Mercer have appointed OneVue to be the partner going forward for the provision of member direct investing capabilities for Mercer’s clients and superannuation members. The Mercer Direct investment service allows superannuation members to take more control over their superannuation investment strategy allowing them to invest a portion of their funds into direct assets – including
OneVue sells super trustee business for $45m
OneVue appoints Chief Information Officer
